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<h1>Communications Unit</h1>

<ul>
	<li>Switchboard <a href="tel:020 634 11">020 634 11</a>, Monday to Friday between 09:00 and 15:00</li>
	<li>When calling from abroad <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>Email addresses of Kela's staff: firstname.surname@kela.fi</li>
</ul>

Director of Communications 
Pipsa Lotta Marjamäki

Communications Manager, 
Customer Communications (Content Production) 
Minna Latvala

Communications Manager, 
Customer Communications (kela.fi) 
Sami Koponen

Communications Manager, 
Media and Partner Communications 
Minna Rantala  (minna.j.rantala(a)kela.fi) 
on family leave 10.3.-31.12.2025

<h1>Viestintäyksikkö</h1>

<ul>
	<li>Kelan puhelinvaihde <a href="tel:020 634 11">020 634 11</a>, arkisin klo 9–15</li>
	<li>Ulkomailta soitettaessa <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>Kelalaisten sähköpostiosoitteet ovat muotoa etunimi.sukunimi@kela.fi</li>
</ul>

Viestintäjohtaja 
Pipsa Lotta Marjamäki

Viestintäpäällikkö, viestinnän sisällöt 
Minna Latvala

Viestintäpäällikkö, kela.fin kehittäminen 
Sami Koponen

Viestintäpäällikkö, ajankohtais- ja sidosryhmäviestintä 
Minna Rantala (minna.j.rantala(a)kela.fi) 
perhevapaalla 10.3.-31.12.2025

 
<a data-icon-style="IconArrowCircleRight" href="/viestinta" style="--icon-url: url('/o/kelafi-theme/icons/IconArrowCircleRight.svg');">Viestinnän tarkemmat yhteystiedot</a>

<div class="kela-image-card" data-icon-style="IconFamily" data-icon-variant="warning-medium" data-image-url="/documents/20124/3973776/julkaisut-viestinn%C3%A4n-linjaukset.jpg/2c0844c4-8aa5-5c5b-5252-00e2fd01eb12?t=1700567703218" style="--kela-image-card-url:url('/o/kelafi-theme/icons/IconFamily.svg');">

<div class="kela-image-card-content">
<h2>Viestinnän linjaukset</h2>

Kelan viestinnän linjaukset perustuvat Kelan toiminta-ajatukseen ja strategiaan. Viestintä on määritelty Kelan strategiassa kriittiseksi voimavaraksi, ja tavoittelemme siinä edelläkävijyyttä.

<a href="/documents/20124/410402/Viestinnan+linjaukset+2023.pdf/7d010b48-e9e4-eef0-98fb-4fa951685ee2?t=1684233109634">Lue lisää (pdf)</a>
</div>
</div>

<h1>Kommunikationsenheten</h1>

<ul>
	<li>Telefon, växel <a href="tel:020 634 11">020 634 11</a>, vardagar kl. 9–15</li>
	<li>Från utlandet <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>E-postadresserna för FPA-anställda är i formen fornamn.efternamn@fpa.fi</li>
</ul>

Kommunikationsdirektör 
Pipsa Lotta Marjamäki

Kommunikationschef, kommunikationsinnehåll 
Minna Latvala

Kommunikationschef, webbutveckling 
Sami Koponen

Kommunikationschef, medie- och intressentgruppskommunikation 
Minna Rantala  (minna.j.rantala(a)kela.fi) 
familjeledig 10.3.-31.12.2025

 

<a data-icon-style="IconArrowCircleRight" href="/kommunikationsenheten" style="--icon-url: url('/o/kelafi-theme/icons/IconArrowCircleRight.svg');">Läs mer: Kontaktuppgifter till kommunikationsenheten</a>

Communications Unit

Viestintäyksikkö

Kommunikationsenheten

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

Try navigating from the home page or try writing the keywords of the subject matter into the Search box.

<a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.

<a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a>

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When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. There are no self-service computers at the customer service points you can only visit by appointment. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

Search for service points by the name of the municipality, the name of the service point or postal code.

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Communications Unit

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