Kela as a forward-looking organisation
Eepos, Kela's strategic development programme
As a pioneer in customer orientation and a strong actor within the welfare ecosystem, we aim to create value for customers and for society.
Kela’s role in the social security reform
We are active participants in the social security reform and produce statistics and research to help build a better social security system.
Customer insight and development of services
We develop our services based on insight into our customers’ needs.
Corporate responsibility
Promoting equity, environmental wellness and sustainable finances are at the focus of our corporate responsibility efforts.
Current topics
Your feedback matters
We read and process all feedback we get. Some of the feedback we get leads to immediate action, while some takes more time to address. There are also some things that Kela alone cannot change. Interested in knowing what kind of feedback Kela got from customers in 2025?
Kela publishes new AI register with information on all AI applications used at Kela
Kela has published a new AI register on its website. The register has information on all artificial intelligence (AI) applications used at Kela. Kela uses AI in different ways, for example in its chatbots.