Kela as a forward-looking organisation
Eepos, Kela's strategic development programme
As a pioneer in customer orientation and a strong actor within the welfare ecosystem, Kela aims to create value for customers and for society. This aim is put into practice with the aid of a strategic development programme called Eepos.
Kela’s role in the social security reform
We are active participants in the social security reform and produce statistics and research to help build a better social security system.
Customer insight and development of services
We develop our services based on insight into our customers’ needs.
Corporate responsibility
Promoting equity, environmental wellness and sustainable finances are at the focus of our corporate responsibility efforts.
Current topics
An interview with Outi Antila: Social security will evolve, not disappear
Outi Antila, who will end her tenure as Kela’s Director General later this spring, is convinced that there is no need to worry about the future of the social security system – not even in times of crisis. In many ways, the changes now taking place are a step forward, with the benefit application process becoming more streamlined and cross-government collaboration increasing.
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