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If your circumstances change

Changes in your personal circumstances, whether large or small, can affect your Kela benefits. Find out what changes you must notify Kela of and how to do so.

Notify us of changes

You must let us know if your personal circumstances change. By doing so, you can make sure that you get the correct amount of benefits. Otherwise, the amount you get may be too small or you may not get some benefits that you are entitled to. If, on the other hand, you get paid too much in benefits, we will have to recover money from you later. In other words, you will have to pay back the overpaid amount.

The amount of your benefits may be affected by things such as:

You can tell us about changes in your circumstances in the OmaKela e-service (available in Finnish and Swedish) or on a form. In most cases, you can report the changes on the same application that you originally used to apply for the benefit. You can also call our customer service.

How to notify Kela of changes in OmaKela (in Finnish and Swedish)

If you are not sure whether a change in your circumstances affects your benefits, please call our customer service. This way, we can look into your situation together.

Changes in your personal information

You should keep your personal information up to date to make sure that your matters are handled smoothly and that we can reach you when necessary. Personal information includes:

  • telephone numbers
  • email addresses
  • bank account numbers

You can give one bank account number for all benefits, or different account numbers for specific benefits.

How to update your personal information in OmaKela (in Finnish and Swedish)

You can also provide a new bank account number by completing and printing out the form Notification - change of account number Y121e (pdf). Send the form by post to Kela, PL 10, 00056 KELA.

You do not have to notify us of your new address. We will get it automatically from the Population Information System when you submit a move notification. Submit a move notification to the Digital and Population Data Services Agency.


Last modified 31/10/2024