Administration
- Switchboard 020 634 11020 634 11, Monday to Friday between 09:00 and 15:00
- When calling from abroad +358 20 634 11+358 20 634 11
- Email addresses of Kela's staff: firstname.surname@kela.fi
Our services are available online in our e-service OmaKela, by phone and locally at our customer service points. Choose the way that is most convenient for you.
Main office
Visiting address
Nordenskiöldinkatu 12, 00250 Helsinki
Postal address
P.O. BOX 450, 00056 KELA
Pitäjänmäki office
Visiting address
Höyläämötie 1 a B, 00380 Helsinki
Postal address
P.O. BOX 80, 00056 KELA
Jyväskylä office
Postal address
P.O. BOX 40, 40056 KELA
Kela’s Registry
Administrative matters that require Kela’s attention should be sent to Kela's Registry. Documentation pertaining to such administrative matters includes requests for statements and reports, complaints, claims for damages, and requests for information.
Take care of your benefit related matters and document requests by logging in to OmaKela.
If you want to give feedback or development suggestions on Kela's services, benefits and operations, use the feedback form.
Instructions for making a request and a log data request from the Kanta Services:
- Instructions for making a request.
- Instructions for making a request for the Kanta Services and a log data request.
Contact information for Kela’s Registry
Telephone: +358 20 634 11+358 20 634 11, Monday to Friday between 09:00 and 15:00
Mailing address: The Social Insurance Institution of Finland (Kela)
Registry - Kirjaamo
PO Box 450
FI-00056 Kela
Email: kirjaamo(a)kela.fi
You can also send the information by using secure email. If your message contains confidential information, we recommend that you use a secure connection.
How to send secure email to Kela (pdf)
How to send secure email to Kela using Suomi.fi identification (pdf)